Frequently Asked Questions
How long do the results of a massage last?
Do I have to get naked!?
Should I talk during my session?
Doesn't deep tissue massage have to hurt?
How often should I receive a massage?
What kind of massage should I get?
Is the Wellness Program the same as the Wellness Rewards?
If monthly payments aren’t your cup of tea, you can take advantage of our Wellness Points Program. All clients automatically start earning points by pre-booking, referring friends and by creating new healthy habits inspired by our wellness spa boutique!
Spa Facilities & Etiquette
Am I supposed to tip?
Do you allow day use of the facilities?
What is the spa's cancellation policy?
Be sure to arrive about 10 minutes early to your appointment. If you are late to your appointment, the amount of time you are late will come out of the time you have on the table.
How long will it take for my hair to grow back?
Everyone’s hair regrowth cycle is different and unique to them. Some clients won’t have to come back for 6 weeks, whereas others may need to come in every 3 weeks or so. We recommend coming in every 3-5 weeks, depending on how quickly your hair grows.
How long should hair grow out before getting waxed?
Let the hair grow out for at least seven days after shaving. Although some of you avid shavers may be resistant to this, it is essential to do this in order to get the most from your waxing experience.
Can I get waxed during that "time of the month"?
Yes, but just know that your skin may be more sensitive 3 days before and 3 days after your cycle. We just ask that you wear a fresh tampon, and know that there could be a little extra sting during that time of the month.